Document Management
What is Document Management?
Document management means different things to all types of organisations, but what is common amongst them is the need for a structured, secure method of storing documents and then been able to make the right documents available to the right people, in a timely manner.
This may seem easy to achieve, but when you consider all the pitfalls like, is this the latest version? (Version control) who should be allowed to see what (Access control). How long do you keep documents? Are their personal details on file (Consider the Data Protection Act 1998).
Or are you looking to automate your document processing, First steps towards the paperless office?
Printerfleet understand that feeling the phone rings, it’s a client asking about their order but the person who is dealing with it is not in the office so where are the quotes! Where is the order? A customer relations management system should put all the right documents at your disposal so you can deal with the call.
Workflow
Been able to track a document within an organisation and to progress it through departments is just what a workflow system should do.
So do you need? Document management, Customer relations. or Workflow or a mixture of all, we at Printerfleet can help.
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