Printerfleet engineers have state-of-the-art GPRS-enabled handheld computers with them at all times that remotely integrate with our Customer Relationship Management (CRM) system. which gives on site engineers instant access to latest vital central resources, Which means a higher 1st time fix rate. live replacment parts or system ordering, Keeping mission critical machines on line for more of the time than would otherwise be the case with older methods.
Printerfleet Also where available use the latest Remote Care™ technologies so we know about machine needs before the issue appear on the system, This keeps more machines available for customers more of the time, this increases productivity, and therefore reduces costs.
With a Customer focused approach to service employing all the advantages of latest provern technologies and with a 100% coverage we are confident in delivering unrivalled levels of service where ever you are based in the UK.
